Because ZoraBolt is non-custodial, a completed Lightning payment goes directly from the buyer's wallet to the seller's wallet. We never hold the funds, so we cannot reverse or refund a payment. If you paid a seller and need a refund, please contact that seller directly — they control the money.
You can cancel ZoraBolt Pro at any time, and cancellation stops any future renewal. If Pro isn't right for you, email us within 7 days of a charge and we'll make it right.
Refund questions? Email hello@zorabolt.com.
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